How to 'Engineer' IT-Enabled Services

Authors: 
Meyer, Kyrill
Fähnrich, Klaus-Peter
Year: 
2009
Appeared / Erschienen in: 
In: Alt, R.; Fähnrich, K.-P.; Franczyk, B. (Eds.): Proceedings First International Symposium on Services Science (ISSS´09). Berlin, Logos-Verlag, 2009, pp. 137–148 ISBN 978–3-8325–2169–1